Writing to every company yourself means finding their privacy contact, knowing what to say and chasing them up. Robin does that part.
1
Snap your post
Envelope, catalogue or leaflet: photograph the front and back. No need to open it.
2
Robin takes the case
Your AI agent scans it, tracks down who's behind it and works out how to stop it.
3
Cleared for take-off
Mission control gives every request the final all-clear. Nothing flies until it's right.
4
Off it flies
Robin delivers the request, chases anyone who goes quiet and reports back to you in the app.
What landed on your mat?
Pick one to read the exact email the company gets.
Robin asks the sender to stop sending you marketing post, and to delete the details they hold about you for marketing.
Subject Objection to direct marketing: Mrs A Example, LS1 1AA
Dear BrightHome Catalogues data protection team,
I'm writing on behalf of Mrs A Example, who has authorised Dear Sender to contact you for them. We can provide their authorisation on request.
Mrs A Example has received marketing post from you at:
1 High Street
Leeds
LS1 1AA
The letter was addressed to:
Mrs A Example
1 High Street
Leeds
LS1 1AA
Your reference: BH-4821-993
Under Article 21 of the UK GDPR, Mrs A Example objects to the use of their personal data for direct marketing. Please:
1. stop sending them direct marketing, by post or any other channel, and
2. erase the personal data you hold about them for marketing (Article 17(1)(c) of the UK GDPR). If you need to keep a minimal record so they are not contacted again, please keep it only for that purpose.
Please do this without undue delay and within one month, and reply to this email to confirm when it's done.
Kind regards,
The Dear Sender team, on behalf of Mrs A Example
Dear Sender helps people stop unwanted post. Replies to this email reach our team.
Cleared for take-off
An example: Alice, the sender and the details are made up. The wording is what we really send, and our team can edit it before it goes.
Robin tells the sender that the person on the envelope doesn't live at your address, so they can correct their records. Your name stays out of it.
Subject Not known at this address: Mr J Smith, LS1 1AA
Hello Sunny Days Holidays,
We're writing on behalf of the resident of:
1 High Street
Leeds
LS1 1AA
You sent post to this address for Mr J Smith, who is not known there.
The letter was addressed to:
Mr J Smith
1 High Street
Leeds
LS1 1AA
If you'd like to see the envelope, reply to this email and we'll send you a photo of it.
Please update your records and stop sending post for Mr J Smith to this address. Reply to this email to confirm when it's done.
Kind regards,
The Dear Sender team, on behalf of the resident
Dear Sender helps people stop unwanted post. Replies to this email reach our team.
Cleared for take-off
An example: Alice, the sender and the details are made up. The wording is what we really send, and our team can edit it before it goes.
Robin tells the sender that the person has moved away, so they can update their records. If they asked you to pass on their new address, you can add it. Your name stays out of this one too.
Subject Moved away: Mr J Smith, LS1 1AA
Hello Sunny Days Holidays,
We're writing on behalf of the resident of:
1 High Street
Leeds
LS1 1AA
You sent post to this address for Mr J Smith, who has moved away and no longer lives there.
The letter was addressed to:
Mr J Smith
1 High Street
Leeds
LS1 1AA
If you'd like to see the envelope, reply to this email and we'll send you a photo of it.
Please update your records and stop sending post for Mr J Smith to this address. Reply to this email to confirm when it's done.
Kind regards,
The Dear Sender team, on behalf of the resident
Dear Sender helps people stop unwanted post. Replies to this email reach our team.
Cleared for take-off
An example: Alice, the sender and the details are made up. The wording is what we really send, and our team can edit it before it goes.
What Robin can't do
Better you hear it from us.
Stop post overnight
Some mailings are prepared up to three months ahead, so a few more may still arrive.
Make a company reply
We can't force anyone. Robin sends one reminder after 30 days, and if there's still no reply, you'll see that in the app.
Promise leaflets with no address will stop
Robin asks the company to stop delivering to your address, but leaflets like these often go to every home in an area, so they may not be able to leave yours out. Royal Mail's opt-out stops the ones it delivers: it takes a signed form and lasts two years.
On Android now and coming soon to iPhone, UK first.
Will it stop letters I actually need, like my bank statements?
It shouldn't. A junk mail request only covers direct marketing, so it doesn't ask anyone to stop sending the letters your account depends on. Robin only writes about the letters you choose to send.
What does the company find out about me?
For junk mail: your address and any reference on the letter, because they need those to find your record, and your name only if it was addressed to you by name.
For wrong-address and moved-out letters: your address and the addressee's details, but not your name.
The letter is for someone who used to live here. Can I still use it?
Yes. Choose Wrong address or Moved out and Robin tells the sender to update their records. You can pass on a new address too, but only if the person asked you to.
How does Robin get to ask on my behalf?
With your first letter, you read and agree to exactly what Dear Sender can do for you. We keep a record of when you agreed and the wording, and can show it to a company that asks. You can withdraw by deleting your account.
Why a robin?
Victorian postmen wore red and were nicknamed robins. Ours is just continuing the family business.
